e-Chama

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E-Chama will improve the banking experience for Chama members as they do not have to visit the branches to transact their business. The service will allow members in a Chama to make transactions at their convenience while allowing for accountability of deposits and withdrawals that are made.

Available E-Chama Services

  • Deposit cash to your Chama
  • Withdraw cash from your Chama
  • Request for cash from your Chama and have it settled to your BOA account/MPESA
  • Approve cash requests
  • Check balance
  • Request for account statements
  • Access Mini statement and full statements.

How to Register for e-Chama

  • Fill in an e-Chama application form available at our branches and on our website.
  • Deliver the form to any of our branches country wide
  • An SMS will be sent to you with details of your USERNAME and one-time PIN, you can thenLogin and once you enter your one-time PIN you will be prompted to change it to a PIN that isfamiliar to you Always keep your PIN secret and never share it with anyone

How to request for Cash from Chama

  • Select E-Chama on the Bmobile app or dial *987# and select E-Chama option
  • Select your Chama
  • Select approve cash requests
  • Select cash request to approve
  • Confirm the request

How to approve Cash Requests

  • Select E-Chama on the Bmobile app or dial *987# and select E-Chama option
  • Select approve cash requests
  • Select cash request to approve
  • Confirm approval

How to withdraw cash from your Chama

(You can only withdraw once all the signatories have approved your request)

  • Select E-Chama on the Bmobile app or dial *987# and select E-Chama option
  • Select the approved cash request
  • Select where to withdraw the cash to Mpesa/Account
  • Confirm withdrawal

How to Deposit Cash to your Chama

  • Go to Safaricom M-PESA menu
  • Select Pay Bills from the menu
  • Enter the BANK OF AFRICA – KENYA business number 972900 followed by your full Chamaaccount number
  • Enter the amount you wish to transfer
  • Enter your M-PESA PIN

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